Balay Dako, a restaurant in Tagaytay City that is supposed to be “pet friendly” (according to their press releases), issued a statement on Facebook after the Yoda incident went viral on the internet.
READ: Aspin not allowed in pet-friendly restaurant
The statement wasn’t a direct apology to Yoda and the fur parents, it only stated that they “sincerely apologize for the recent misunderstanding regarding our pet policy.”
Imagine going all the way from Metro Manila only to not be allowed entry to the supposed pet-friendly restaurant.
The statement also indicated that they “must also consider factors such as spacing and the safety of all our guests.”
Well, they should have thought of that before they put up the pet friendly sign.
The statement reads:
“We sincerely apologize for the recent misunderstanding regarding our pet policy. As a company that loves animals, we understand the importance of accommodating pets. However, we must also consider factors such as spacing and the safety of all our guests. We are currently reviewing our policy to ensure it is clear, fair, and balances the needs of both pet owners and non-pet owners.
“Additionally, we will take steps to ensure that our staff are better trained and guided to understand and implement our policies effectively.
“We appreciate your understanding and patience during this process. We hope for your continued support as we strive to create a welcoming and inclusive environment for all.”